Why are discussion posts not formatting correctly when I copy content over from another source?


If discussion posts are not formatting correctly when using copy and paste, ensure you have enabled and are using the proper tools for copying from another source.

  1. Ensure that the HTML Editor is enabled by navigating to the My Settings widget and selecting Account Settings.
  2. In the HTML Editor Settings section, clear the Turn off rich text editor and view source check box.
  3. Click Save and Close.
  4. Copy the content into the HTML Editor by copying the content you want to post in the discussion into a Microsoft® Word document first.
  5. Make any formatting changes in the document.
  6. Select and copy the content from the document.
  7. In the HTML Editor, click Paste from Word.
  8. Paste the content into the new pop-up window that appears.
  9. Click Insert. The content should appear with correct formatting.