If discussion posts are not formatting correctly when using copy and paste, ensure you have enabled and are using the proper tools for copying from another source.
- Ensure that the HTML Editor is enabled by navigating to the My Settings widget and selecting Account Settings.
- In the HTML Editor Settings section, clear the Turn off rich text editor and view source check box.
- Click Save and Close.
- Copy the content into the HTML Editor by copying the content you want to post in the discussion into a Microsoft® Word document first.
- Make any formatting changes in the document.
- Select and copy the content from the document.
- In the HTML Editor, click Paste from Word.
- Paste the content into the new pop-up window that appears.
- Click Insert. The content should appear with correct formatting.