I cannot connect my account or sync my assignment submission folders
If you receive an error while attempting to connect your Brightspace Learning Environment account, then your account may not have the proper permissions to access Brightspace Assignment Grader.
This could also mean that an option to support Brightspace Assignment Grader is not enabled within your organization's instance. Contact your organization's Brightspace Learning Environment administrator to enable the support, or for the necessary permissions.
I cannot see all of my courses or assignment submission folders
If you cannot see some of your courses or assignment submission folders, then they may be hidden by the display settings. Ensure that you have selected the appropriate display settings for the information you want to see. If you have confirmed your display settings but still cannot see all of your courses and assignment submission folders, contact your organization’s Brightspace Learning Environment administrator.