Dean Niebuhr : I'm Bob Neibuhr, Dean of the College of Business . With me today is Otto Wheeley. Otto is the former Deputy Chairman of the Board of Koppers Corporation out of Pittsburgh , Pennsylvania . He is a University of Tennessee ; I should say that softly; Chemical Engineering graduate and co-oped with TVA here in Tennessee and then went on to move up to the Midwest , but returned and now lives in the Crossville area. He's one of our few visiting executives today. Otto has had a long history of different types of jobs; from manufacturing to marketing and as we've talked about today even dealing with a lot of human relations aspects and all that comes under, you might say, the general area of leadership. I thought it would be good just to ask some questions and have Otto respond to those questions and then we'll just carry this dialog. First thing, I guess is to just ask your opinion of what is a leader?
Otto Wheeley : Well, the Servant as Leader essay of Mr. Greenleaf was my first real exposure and the company I spent most of my career with in Pittsburgh , we used that with all of our management people. There are two or three principles in that that I feel are very important. He points out that a true leader, one that really has influence, must first learn to be a servant. And in serving other people, the other people lift them up and make them the leader. I think I went through that and experienced it personally. So, you learn from other people. You can get all the degrees in the world but you can't get anything much better than somebody telling you about something they've had personal experience doing.
Dean Niebuhr : So, in other words, if someone really wants to have influence in an organization they have to be accepted by the people they're trying to lead and the best way to emerge in that leadership is to evolve in it from a follower/servant perspective. As those individuals see you responding as a servant leader they're going to, more likely, want to follow you as their….