Dr. Ismet Anitsal

Office: 222C Johnson Hall
Phone: (931)372-3471
Fax: (931)372-6249
E-mail: ianitsal@tntech.edu

Area: Marketing

Department: Economics, Finance and Marketing

Experience:
Tennessee Tech, Assistant Professor,
2004-present
Taught marketing, management and quantitative methods courses at The University of Tennessee, University of West Georgia, Isik University and Bogazici University.
Worked for Mudo, Metro, Spectrum, Pamukbank, Wal-Mart, and Desa in different positions from sales associate to CEO.

Research Interests
Services marketing with an emphasis on technology-based self-service options in retail environments. Specifically, service productivity, customer productivity, customer participation, service quality, customer value, and strategic planning with an emphasis on market opportunity analysis and strategy formulation.

Service
Member, MBA Executive Committee
Member, Instructional Improvement and Faculty Development Committee

Awards
TBR Distance Education Innovation Award 2008
J.E. Owen Award for Excellence in Research, 2005-2006
Alpha Kappa Psi - The Professional Business Fraternity
The Alpha Mu Alpha National Marketing Honorary
The Honor Society of Beta Gamma Sigma
The Omicron Delta Kappa Leadership Honor Society
The Honor Society of Phi Kappa Phi
American Marketing Association - Sheth Foundation Doctoral Consortium Fellow

Education
Ph.D. in Marketing, The University of Tennessee