Americans with Disabilities Act Student Grievance Procedures

I. PURPOSE
The purpose of this procedure is to provide a clean, orderly and expedient method through which all students may process bona fide complaints related to Title II of the Americans with Disabilities Act (ADA), which states, in part, that "no otherwise qualified disabled individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits of, or be subject to discrimination" in programs or activities sponsored by Tennessee Technological University.

 

II. SCOPE
This procedure is available to all students.

 

III. STEPS FOR FILING A COMPLAINT
A complaint should be addressed to the Director of the Office of Disability Services (ODS), University Center, Room 112, Tennessee Technological University, Box 5091, Cookeville, Tennessee 38505-0001, (931) 372-6119.

A complaint may be made verbally or in writing, preferably in writing, and must provide the name and address of the person making it and a brief description of the alleged violation of ADA regulations.

A complaint must be filed within ten (10) working days after the complainant becomes aware of the alleged violation.

 

IV. INVESTIGATION
The ODS Director will investigate the complaint. The investigation will include, but not necessarily be limited to, interviews with the complainant and with university personnel in charge of the area in which the alleged violation occurred. All involved parties will be provided an opportunity to submit evidence relevant to the complaint. The investigation will be conducted in a manner which protects any due process right of parties concerned and also ensures that Tennessee Technological University complies with the ADA and its implementing regulations.

When the investigation is complete, the ODS Director will issue a written determination concerning the validity of the complaint and a description of the resolution, if any. This statement will be provided to the complainant no later than twenty (20) days following receipt of the complaint.